Demonstration

Some of the schools, infrastructure projects, visits and problems shown are fictitious (EduCheck code DEMO-…); the figures shown include them.

Success story

No complaint procedure for students and parents: problem resolved at Institut Mabele thanks to citizen monitoring

Illustration : information et dialogue

At Institut Mabele (Mont-Amba, Kinshasa), the Integrity Club reported on EduCheck: no complaint procedure for students and parents. Within 45 days and through « Meeting with the school management », the school fixed the problem; the monitors checked the fix on site.

Institut Mabele welcomes its pupils every day in Mont-Amba (Kinshasa). Like other schools followed by EduCheck, it has an Integrity Club: student monitors trained by the Anti-Corruption Research Centre (CERC) to observe their school with a shared questionnaire, report problems on EduCheck and talk with those in charge until they are solved.

The problem

On 20 February 2026, the Integrity Club reported the following problem at Institut Mabele: no complaint procedure for students and parents.

Without a known way to complain, abuses stay hidden and pupils dare not speak.

The problem was published on the school’s page and sent to the school management.

The dialogue

The monitors opened a dialogue with the school management:

  • Meeting with the school management

The result

The fix was recorded on 6 April 2026, 45 days after the report.

During their visit on 11 October 2026, the monitors checked the fix on site: the problem moved to « Verified » on EduCheck.

This success shows what citizen monitoring makes possible: a problem made visible, a dialogue with the right people and a verified solution, for the benefit of pupils.

Your school can change too

Students, parents and teachers trained by CERC monitor their school and talk with those in charge until problems are fixed.

Become a monitor

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