Demonstration: schools and projects marked « [Démo] », their visits and their problems are fictitious; the figures shown include them.

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Citizen monitoring figures, updated continuously and free to download.

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Showing: all schools and projects, whole period

Key figures

  • 236 Problems reported
  • 78 Problems fixed
  • 33 % Correction rate
  • 61 Schools monitored
  • 71 days Median time to fix
  • 126 Visits in the period

Overview

Status of problems

Reported : 98 (42 %) Acknowledged : 53 (22 %) Fixed : 38 (16 %) Verified : 40 (17 %) Reopened : 7 (3 %) 236
Status of problems
StatusProblemsDetail
Reported 9842 %
Acknowledged 5322 %
Fixed 3816 %
Verified 4017 %
Reopened 73 %

Reported and fixed per month

62 0 Reported Reported Reported Reported Reported Reported Reported Reported Reported Reported Reported Reported Fixed Fixed Fixed Fixed Fixed Fixed Fixed Fixed Fixed Fixed Fixed Fixed 11/25 12/25 01/26 02/26 03/26 04/26 05/26 06/26 07/26 08/26 09/26 10/26
Reported and fixed per month
MonthReportedFixed
November 2025 440
December 2025 500
January 2026 628
February 2026 4021
March 2026 1323
April 2026 716
May 2026 1211
June 2026 00
July 2026 15
August 2026 10
September 2026 00
October 2026 61

Problems

Problems by category

  1. Materials and bill of quantities 26
  2. Toilets, water and hygiene 22
  3. Construction site safety 22
  4. Construction quality 20
  5. Integrity, illegal fees, corruption 18
  6. Governance (committee, public information) 17
  7. Accessibility (disability) 16
  8. Buildings and classrooms 15
  9. Teaching materials and library 15
  10. Labour and payment 12
  11. Safety 10
  12. Timetables and lessons 10
  13. Teacher attendance and qualification 10
  14. Attendance tracking 7
  15. Complaints procedure 7
  16. Furniture 5
  17. Maintenance 4
Problems by category
ItemProblemsDetail
Materials and bill of quantities 26
Toilets, water and hygiene 22
Construction site safety 22
Construction quality 20
Integrity, illegal fees, corruption 18
Governance (committee, public information) 17
Accessibility (disability) 16
Buildings and classrooms 15
Teaching materials and library 15
Labour and payment 12
Safety 10
Timetables and lessons 10
Teacher attendance and qualification 10
Attendance tracking 7
Complaints procedure 7
Furniture 5
Maintenance 4

Systemic problems: share of “problem” answers per question

  1. Material quality 27 % 16 of 60 answers
  2. Material storage 23 % 14 of 60 answers
  3. Bill of quantities 22 % 13 of 60 answers
  4. Project accessibility 22 % 13 of 60 answers
  5. Library equipment 22 % 8 of 37 answers
  6. Toilets 21 % 14 of 66 answers
  7. Staff integrity 21 % 14 of 66 answers
  8. Danger in the school environment 20 % 13 of 66 answers
  9. Management committee 20 % 12 of 60 answers
  10. Construction standards 20 % 12 of 60 answers
  11. Skilled teachers 18 % 12 of 66 answers
  12. Safety equipment 18 % 11 of 60 answers
  13. Site fencing 18 % 11 of 60 answers
  14. Cleanliness and waste 17 % 11 of 66 answers
  15. Teaching materials 17 % 11 of 66 answers
  16. Environmental damage 17 % 10 of 60 answers
  17. Signs of corruption 17 % 10 of 60 answers
  18. Complaints procedure 15 % 10 of 66 answers
  19. Public information on site 15 % 9 of 60 answers
  20. Classroom size 14 % 9 of 66 answers
  21. Doors, windows and lighting 14 % 9 of 66 answers
  22. Building accessibility 14 % 9 of 66 answers
  23. Attendance tracking 14 % 9 of 66 answers
  24. Infrastructure maintenance 12 % 8 of 65 answers
  25. Material quantity 12 % 7 of 60 answers
  26. Stolen or misused materials 12 % 7 of 60 answers
  27. Work stopped or delayed 12 % 7 of 60 answers
  28. Labourers not paid 12 % 7 of 60 answers
  29. Clean water 11 % 7 of 66 answers
  30. Lessons not held as timetabled 11 % 7 of 66 answers
  31. Furniture 9 % 6 of 66 answers
  32. Timetables 9 % 6 of 66 answers
  33. Contractor short of funds 8 % 5 of 60 answers
Systemic problems: share of “problem” answers per question
ItemShare of problem answersDetail
Material quality 27 %16 of 60 answers
Material storage 23 %14 of 60 answers
Bill of quantities 22 %13 of 60 answers
Project accessibility 22 %13 of 60 answers
Library equipment 22 %8 of 37 answers
Toilets 21 %14 of 66 answers
Staff integrity 21 %14 of 66 answers
Danger in the school environment 20 %13 of 66 answers
Management committee 20 %12 of 60 answers
Construction standards 20 %12 of 60 answers
Skilled teachers 18 %12 of 66 answers
Safety equipment 18 %11 of 60 answers
Site fencing 18 %11 of 60 answers
Cleanliness and waste 17 %11 of 66 answers
Teaching materials 17 %11 of 66 answers
Environmental damage 17 %10 of 60 answers
Signs of corruption 17 %10 of 60 answers
Complaints procedure 15 %10 of 66 answers
Public information on site 15 %9 of 60 answers
Classroom size 14 %9 of 66 answers
Doors, windows and lighting 14 %9 of 66 answers
Building accessibility 14 %9 of 66 answers
Attendance tracking 14 %9 of 66 answers
Infrastructure maintenance 12 %8 of 65 answers
Material quantity 12 %7 of 60 answers
Stolen or misused materials 12 %7 of 60 answers
Work stopped or delayed 12 %7 of 60 answers
Labourers not paid 12 %7 of 60 answers
Clean water 11 %7 of 66 answers
Lessons not held as timetabled 11 %7 of 66 answers
Furniture 9 %6 of 66 answers
Timetables 9 %6 of 66 answers
Contractor short of funds 8 %5 of 60 answers

Correction rate per question

  1. Work stopped or delayed 75 % 3 of 4 fixed
  2. Lessons not held as timetabled 67 % 4 of 6 fixed
  3. Material quantity 67 % 4 of 6 fixed
  4. Skilled teachers 60 % 6 of 10 fixed
  5. Furniture 60 % 3 of 5 fixed
  6. Clean water 60 % 3 of 5 fixed
  7. Danger in the school environment 50 % 5 of 10 fixed
  8. Material quality 50 % 5 of 10 fixed
  9. Bill of quantities 50 % 5 of 10 fixed
  10. Building accessibility 50 % 3 of 6 fixed
  11. Doors, windows and lighting 50 % 3 of 6 fixed
  12. Cleanliness and waste 43 % 3 of 7 fixed
  13. Toilets 40 % 4 of 10 fixed
  14. Project accessibility 40 % 4 of 10 fixed
  15. Site fencing 33 % 3 of 9 fixed
  16. Construction standards 30 % 3 of 10 fixed
  17. Material storage 30 % 3 of 10 fixed
  18. Library equipment 29 % 2 of 7 fixed
  19. Labourers not paid 29 % 2 of 7 fixed
  20. Teaching materials 25 % 2 of 8 fixed
  21. Management committee 25 % 2 of 8 fixed
  22. Timetables 25 % 1 of 4 fixed
  23. Contractor short of funds 20 % 1 of 5 fixed
  24. Attendance tracking 14 % 1 of 7 fixed
  25. Complaints procedure 14 % 1 of 7 fixed
  26. Environmental damage 14 % 1 of 7 fixed
  27. Classroom size 13 % 1 of 8 fixed
  28. Staff integrity 0 % 0 of 8 fixed
  29. Safety equipment 0 % 0 of 6 fixed
  30. Signs of corruption 0 % 0 of 6 fixed
  31. Public information on site 0 % 0 of 5 fixed
  32. Infrastructure maintenance 0 % 0 of 4 fixed
  33. Stolen or misused materials 0 % 0 of 4 fixed
Correction rate per question
ItemCorrection rateDetail
Work stopped or delayed 75 %3 of 4 fixed
Lessons not held as timetabled 67 %4 of 6 fixed
Material quantity 67 %4 of 6 fixed
Skilled teachers 60 %6 of 10 fixed
Furniture 60 %3 of 5 fixed
Clean water 60 %3 of 5 fixed
Danger in the school environment 50 %5 of 10 fixed
Material quality 50 %5 of 10 fixed
Bill of quantities 50 %5 of 10 fixed
Building accessibility 50 %3 of 6 fixed
Doors, windows and lighting 50 %3 of 6 fixed
Cleanliness and waste 43 %3 of 7 fixed
Toilets 40 %4 of 10 fixed
Project accessibility 40 %4 of 10 fixed
Site fencing 33 %3 of 9 fixed
Construction standards 30 %3 of 10 fixed
Material storage 30 %3 of 10 fixed
Library equipment 29 %2 of 7 fixed
Labourers not paid 29 %2 of 7 fixed
Teaching materials 25 %2 of 8 fixed
Management committee 25 %2 of 8 fixed
Timetables 25 %1 of 4 fixed
Contractor short of funds 20 %1 of 5 fixed
Attendance tracking 14 %1 of 7 fixed
Complaints procedure 14 %1 of 7 fixed
Environmental damage 14 %1 of 7 fixed
Classroom size 13 %1 of 8 fixed
Staff integrity 0 %0 of 8 fixed
Safety equipment 0 %0 of 6 fixed
Signs of corruption 0 %0 of 6 fixed
Public information on site 0 %0 of 5 fixed
Infrastructure maintenance 0 %0 of 4 fixed
Stolen or misused materials 0 %0 of 4 fixed

Schools and provinces

Problems by province

  1. Sud-Kivu 143
  2. Kinshasa 93
Problems by province
ItemProblemsDetail
Sud-Kivu 143
Kinshasa 93

Top 10: most open problems

Top 10: most open problems
ItemOpen problemsDetail
[Démo] Fourniture de 120 pupitres — Centre de formation Les Volcans 7
[Démo] Institut La Réussite 6
[Démo] Latrines séparées filles / garçons — Institut Uzima 5
[Démo] Citerne de récupération d’eau de pluie — ITP Matumaini 5
[Démo] Institut Amani 4
[Démo] Centre de formation Les Volcans 4
[Démo] EP Umoja 4
[Démo] EP Les Grands Lacs 4
[Démo] Institut Sainte-Thérèse 4
[Démo] ISP Imani 4

Top 10: best correction rate (at least 3 problems)

Top 10: best correction rate (at least 3 problems)
ItemCorrection rateDetail
[Démo] Institut Mabele 100 %3 problems
[Démo] Institut Uzima 83 %6 problems
[Démo] ITP Matumaini 75 %4 problems
[Démo] Adduction d’eau potable — Institut La Victoire 71 %7 problems
[Démo] Réhabilitation d’un bâtiment scolaire — ITP Le Progrès 71 %7 problems
[Démo] Réhabilitation d’un bâtiment scolaire — EP Espoir 67 %3 problems
[Démo] Équipement d’une bibliothèque — EP Umoja 67 %9 problems
[Démo] Citerne de récupération d’eau de pluie — EP Tujenge 67 %6 problems
[Démo] ITP Saint-Joseph 63 %8 problems
[Démo] Institut La Victoire 60 %5 problems

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