Success story
Toilets in poor condition or without a lock: problem resolved at Institut technique La Concorde thanks to citizen monitoring
At Institut technique La Concorde (Panzi, Bukavu, Sud-Kivu), the Integrity Club reported on EduCheck: toilets in poor condition or without a lock. Within 154 days and through « Meeting with the school management », the school fixed the problem; the monitors checked the fix on site.
Institut technique La Concorde welcomes its pupils every day in Panzi (Sud-Kivu). Like other schools followed by EduCheck, it has an Integrity Club: student monitors trained by the Anti-Corruption Research Centre (CERC) to observe their school with a shared questionnaire, report problems on EduCheck and talk with those in charge until they are solved.
The problem
On 10 November 2025, the Integrity Club reported the following problem at Institut technique La Concorde: toilets in poor condition or without a lock.
Water and decent toilets determine pupils’ health and whether girls come to school.
The problem was published on the school’s page and sent to the school management.
The dialogue
The monitors opened a dialogue with the school management:
- Meeting with the school management
The result
The fix was recorded on 13 April 2026, 154 days after the report.
During their visit on 11 October 2026, the monitors checked the fix on site: the problem moved to « Verified » on EduCheck.
This success shows what citizen monitoring makes possible: a problem made visible, a dialogue with the right people and a verified solution, for the benefit of pupils.
Your school can change too
Students, parents and teachers trained by CERC monitor their school and talk with those in charge until problems are fixed.
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